Wolseley
The TUI Group is the world’s leading integrated tourism business, catering for 20 million holidaymakers per year, and with over 25% of UK & Ireland travel purchases taking place within their 570 properties, the highest standard of building maintenance and upkeep is vital for the business.
As part of their strategy for growth from retail outlets, TUI UK & I have created 80 new format stores which offer an innovative way for customers to book their holidays. Realising the company’s mission to
engage customers and create unforgettable holiday moments from the booking to the journey home, these destination stores offer immersive video walls, virtual reality headsets and interactive touchscreen maps – set in different zones, such as ‘family’ and ‘long-haul’.
With the retail experience of such importance, when TUI UK & I looked to retender their facilities
management, their priority was to engage a provider offering high-quality services that support the retail
estate and its dedicated store teams. Additionally, operating in a heavily regulated industry, transparent
reporting, assurance on compliance and real-time
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