Since opening their first UK store in 2003, Krispy Kreme have expanded to over 170 UK stores and more than 1,000 cabinets in their retail partner outlets. At it’s peak the US donut giant was selling over a million donuts per week across its UK outlets.
In 2019 Krispy Kreme engaged with the Cloudfm Group to maintain their sites and provide technology that would ensure their teams had time to spend with customers, not solving problems.
As part of their ongoing commitment to understanding their energy consumption and gaining insight into their assets, a Krispy Kreme production facility in Tipton engaged with the group to trial the Mindsett platform and the IoT asset-level monitoring device – Mindsett PRISM® -. Prior to this, the facility at Tipton had no in-depth energy information on their assets and could not accurately assess the performance of individual assets.
To help Krispy Kreme see what was really happening at their production facility our Cloud team installed 3 Mindsett PRISM® devices at the Tipton site. This enabled us to monitor over 85 assets across 14 separate categories. This included 5 Krispy Kreme production lines, turning out over 170,000 donuts per week.
As a result of installing Mindsett PRISM® devices at Tipton, there were several key outcomes, including:
Gaining full visibility of each asset’s energy consumption. With this information teams at the Tipton site can actively work towards reducing their consumption, in turn reducing their carbon emissions.
The introduction of immediate, real-time alerting when an asset is switched on or off. This ensures that in the event of a technical fault that moved the asset to the off position, teams can act quickly.
24/7 performance monitoring. The Cloud team were able to provide Krispy Kreme with a harmonic view of each asset. These views illustrate data points that indicate a fault in an asset prior to it happening, which means the team at Krispy Kreme Tipton can take proactive maintenance measures.
Just one figure to identify asset health. With data collected on assets over the course of a year the Mindsett data team can provide a starting benchmark for asset health, which is then compared to ongoing performance. This one figure is known as the ‘Mindsett Index Score’ and is communicated as a percentage. 100% representing operationally perfect.
Using the Mindsett Index Score, enables teams to make quick decisions involving capital spend. For example, one Krispy Kreme production line, showed an asset with a score of almost 92% in February 2022, that had deteriorated to under 53% by January of 2023. As all other assets were performing as they should, spend could be directed to either replace or perform maintenance on this asset.
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Prior to engaging with Cloud’s Mindsett platform, Krispy Kreme had no in-depth insight into the assets at their production facility. After installing the unique IoT technology, they can now see real-time energy consumption right down to the asset and are on the road to predictive maintenance..
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